Privacy Policy

1. Introduction

ParcLux Property Management ("ParcLux," "we," "us," or "our") operates the website at parclux.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us through our inquiry form.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our website.

2. Information We Collect

Information you provide directly:

• Name and contact details (email address, phone number)
• Property address and details submitted via our inquiry form
• Messages and communications you send to us

Information collected automatically:

• Browser type and version
• Pages visited and time spent on pages
• Referring URL and general geographic location (city/region level)
• Device type and operating system

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide information about our services
• Send you relevant communications about property management opportunities
• Improve our website and user experience
• Comply with legal obligations
• Protect against fraudulent or unauthorized activity

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area, we process your personal data under the following legal bases:

• Consent — when you submit our contact form
• Legitimate interests — to respond to inquiries and improve our services
• Legal obligation — where required by applicable law

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Inquiry data is typically retained for up to 24 months. You may request deletion of your data at any time by contacting us.

6. Sharing of Information

We may share your information with:

• Service providers — email delivery services, analytics providers, and hosting providers who assist in operating our website, subject to confidentiality obligations
• Legal authorities — when required by law, court order, or governmental authority
• Business transfers — in connection with a merger, acquisition, or sale of assets, with notice provided to you

7. Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance your experience and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect certain website functionality.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data ("right to be forgotten")
• Opt out of marketing communications at any time
• Lodge a complaint with a supervisory authority (EEA residents)
• Opt out of the sale of personal information (California residents under CCPA)

To exercise any of these rights, contact us at [email protected].

9. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites (such as Airbnb, VRBO, and Booking.com). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Children's Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: